Shipping Policy

Fresh Clo. Shipping Policy (Powered by Reelux LTD)

At Fresh Clo. , we are committed to providing our customers with an enjoyable and convenient online shopping experience. This also includes our shipping policy. We work with trusted logistics partners to ship our products in the shortest possible time and ensure fast and reliable delivery.

Order processing time: We aim to process all orders within 24 hours of receipt. However, during periods of high demand or due to unforeseen circumstances, orders may take up to 48 hours to process.

Shipping costs: We offer free standard delivery on all orders over £50. For orders under £50, a shipping charge will apply. The exact amount of the charge will be calculated at the checkout depending on the delivery destination and the weight of the order.

Shipping methods: We currently offer two shipping methods: standard delivery and express delivery. Standard delivery is free for orders over £50 and generally takes between 7 and 14 working days to arrive. Express delivery is available for an additional charge and usually takes between 3 and 7 working days to arrive.

Order Tracking: Once your order has been dispatched, you will receive a confirmation email with a tracking number so that you can follow the progress of your package online. If you have any problems with the tracking of your order, please contact our customer service for assistance.

Delivery address: We ship to most countries in the European Union. Please ensure that the delivery address you provide is correct and complete. We are not responsible for delays or errors in delivery due to incorrect or incomplete addresses.

Returns and Exchanges: If you are not satisfied with your order, you may return it to us within 14 days of receipt for an exchange or refund. Please see our returns and exchanges policy for more information.

At Fresh Clo, we are committed to providing a pleasant and hassle-free online shopping experience for all our customers. If you have any questions or concerns regarding our shipping policy, please feel free to contact us.

Contact@freshclo.com

REELUX LTD, 75, Shelton Street, Greater London, WC2H 9JQ, UNITED KINGDOM